Help

Support

Need help with Electryx, found a bug or have an idea? Email support@electryx.example. In the app you can also open Settings › Contact support, which can add your app and system versions to the message for you.

Restore Electryx Pro on a new device

Sign in with the Apple Account you used to buy Pro, then open Settings › Purchases › Restore Purchases. Pro unlocks on every iPhone, iPad and Mac signed in with that account.

Manage or cancel a subscription

Open your Apple Account settings on any device, choose Subscriptions, then Electryx. Cancelling keeps Pro until the end of the paid period. Refunds are requested from Apple at reportaproblem.apple.com.

Sync circuits between devices

Turn on Settings › iCloud on each device, signed in to the same Apple Account. Saved circuits sync automatically when the devices are online.

The simulator says “Cannot find solution”

Some circuits are numerically hard to solve, for example ideal sources in parallel or very high gain. Try lowering the simulation speed, adding a small series resistance, or using a less extreme value. The Examples tab has working circuits you can open and adapt.

Privacy and terms

Read the Privacy Policy and Terms of Use.